Careers

Responsibilities:

• Lead and drive the sales team to achieve revenue and growth targets
• Develop and execute strategic sales plans for industrial & commercial waste and recycling services
• Plan and prepare tenders for collection services
• Identify large-scale opportunities, tenders, and key accounts
• Build strong relationships with corporate clients, developers, and government agencies
• Analyse market trends and competitors to drive business strategy
• Mentor and develop the sales team

Requirements:

• Degree in Business, Engineering, or related discipline
• Minimum 5–8 years of sales experience, preferably in waste management / environmental services
• Proven track record in achieving sales targets and managing teams
• Strong leadership, business acumen, and stakeholder management skills
• Experience in waste management/environmental industry
• Class 3 licence and possess own vehicle
• Able to handle stress and work in a fast-moving pace environment

Key Responsibilities:

• Identify and develop new business opportunities in industrial & commercial waste services
• Manage and grow existing client accounts
• Prepare proposals, quotations, and service agreements
• Conduct site visits and recommend suitable waste management solutions
• Achieve individual sales targets and KPIs
• Work closely with the operations team to ensure smooth service delivery

Requirements:

• Diploma / Degree in Business, Engineering, Environmental Science, or related field
• 1–3 years of sales experience (waste industry experience is an advantage)
• Strong communication and negotiation skills
• Self-motivated, proactive, and target-driven
• Experience in waste management/environmental industry
• Class 3 licence and possess own vehicle
• Able to handle stress and work in a fast-moving pace environment

Job Description

The Operations Manager is responsible for the end-to-end daily execution of Public Waste Collection (PWC) operations across assigned sectors, ensuring full compliance with National Environment Agency (NEA) standards, zero non-collection incidents, optimal vehicle deployment, and high driver discipline.

This role oversees side-loader and rear-end-loader (REL) operations, vehicle maintenance control, manpower rostering, route performance, audit readiness, and incident recovery, ensuring all refuse and recyclables collection points are cleared according to schedule with minimal complaints and operational disruptions.

Key Responsibilities

1. Daily Operations Control

• Plan and execute daily refuse and recyclables collection across all assigned routes and sectors
• Ensure 100% clearance of bins and collection points within scheduled timelines
• Manage contingencies for vehicle breakdowns, manpower shortages, and route disruptions
• Oversee deployment of side-loader, REL, and support vehicles

2. NEA Compliance & Audit Readiness

• Ensure full compliance with NEA PWC contract requirements and KPIs
• Prepare ground operations to be audit-ready at all times
• Investigate and rectify all complaints, feedback, and potential non-collection risks within 24 hours
• Liaise directly with NEA officers and Town Councils on operational matters

3. Vehicle & Maintenance Discipline

• Enforce strict daily vehicle maintenance checklists and end-of-day defect reporting
• Track servicing mileage and ensure timely preventive maintenance
• Coordinate with workshops and vendors to minimize vehicle downtime
• Monitor reliability of side-loaders and REL fleet availability

4. Driver & Crew Management

• Supervise drivers, crew, team leaders, and operations executives to ensure route discipline
• Enforce daily end-day non-collection declarations by drivers
• Resolve salary disputes, attendance issues, and disciplinary matters
• Maintain high morale and accountability among ground crews

5. Route & Performance Monitoring

• Monitor route completion timing and identify inefficiencies
• Deploy audit inspectors to high-risk and high-complaint areas
• Track hotspot blocks and recurring bin overflow locations
• Verify previous and current routes to prevent complaint recurrence

6. Incident & Crisis Management

• Lead ground recovery during major breakdowns or mass bin overflow situations
• Deploy manpower and alternative vehicles for manual recovery when required
• Provide clear incident reporting and recovery plans to management and NEA

7. Reporting & Documentation

• Maintain records of vehicle checklist compliance
• Track servicing mileage
• Manage non-collection declarations
• Handle complaint investigations
• Maintain driver roster and attendance
• Prepare weekly operations reports for management review

Key Performance Indicators (KPIs)

• Zero non-collection incidents
• Reduction in complaints and bin overflow cases
• 95% vehicle availability rate
• 100% driver submission of end-day declarations
• Audit pass rate with no major lapses
• Reduction in repair costs through preventive maintenance
• High on-time route completion rate

Job Requirements

• Minimum Degree in Business, Engineering, Environmental Science, or related field
• Experience in waste management/environmental industry
• Class 3 licence and possession of own vehicle
• Class 4 licence will be an advantage
• Able to handle stress and work in a fast-moving pace environment

Job Description

The Operations Executive (OE) for Public Waste Collection (PWC) is responsible for managing the daily waste collection operations within an assigned sector. This includes overseeing a fleet of vehicles, ensuring proper maintenance of trucks, monitoring worker welfare, and maintaining operational efficiency. The OE serves as the key liaison between the company, Town Council representatives, and NEA, handling feedback and ensuring smooth service delivery.

Key Responsibilities

Fleet & Equipment Management

• Oversee the condition, usage, and performance of waste collection trucks within the assigned sector
• Ensure vehicles undergo regular servicing, inspections, and remain roadworthy at all times
• Report and coordinate with internal MRO for repairs and breakdown support

Workforce & Welfare

• Supervise workers to ensure attendance, punctuality, and adherence to operational standards
• Track and submit monthly attendance records for payroll processing
• Monitor worker welfare and address ground-level concerns promptly

Stakeholder Management

• Act as the primary contact for the sector’s Town Council representative on operational matters
• Respond to and resolve feedback or complaints from Town Council and residents
• Liaise with NEA officers on inspections, observations, and compliance issues

Operations & Compliance

• Assist the Operations Manager in planning, scheduling, and executing daily waste collection routes
• Ensure full completion of all routes on a daily basis
• Ensure compliance with company policies, NEA regulations, and workplace safety standards
• Submit timely reports on fleet status, manpower, and feedback resolution within SLA requirements

Job Requirements

• Minimum Diploma in Business, Engineering, Environmental Science, or related field
• Experience in waste management/environmental industry
• Class 3 licence and possession of own vehicle
• Class 4 licence will be an advantage
• Able to handle stress and work in a fast-moving pace environment