800 Super is aware that members of the public may occasionally receive suspicious emails, messages, phone calls, or online requests claiming to be from 800 Super or representing our company.

These messages may be attempts to obtain personal information, payment details, login credentials, or to trick recipients into clicking unsafe links or downloading harmful attachments.

Please remain vigilant and verify any suspicious communication before taking action.

Important Notice

800 Super will *never* ask you to provide sensitive personal or financial information through unsolicited emails, SMS, messaging apps, or unofficial websites.

We will never ask you to:

• Share your bank account password, Singpass details, OTP, or credit card PIN
• Transfer money to an unknown personal bank account
• Click on suspicious links to “verify” your account
• Download unknown attachments or software
• Provide confidential company, vendor, employee, or customer information through unofficial channels
• Make urgent payment due to threats, penalties, or account suspension without proper verification

If you receive such a request, please do not respond, click any links, open attachments, or make payment.

How to Identify a Possible Scam or Phishing Email

A suspicious message may contain one or more of the following signs:

• The sender’s email address does not match an official 800 Super email domain
• The message contains spelling, grammar, or formatting errors
• The message creates urgency, pressure, or fear
• You are asked to make immediate payment or provide confidential information
• The message includes suspicious links or shortened URLs
• The attachment looks unusual or unexpected
• The sender claims there is a change in bank account details
• The message asks you to keep the request confidential
• The message uses a logo or signature that looks copied or distorted
• The message comes from a free email account such as Gmail, Yahoo, Outlook, or other personal email services

When in doubt, verify directly with 800 Super using the official contact details listed on our website.